| Summary of QualificationsLiaised with Marketing, Sales, Company Leaders, and IT Directors to maximize profits and minimize the number of touch points for salesActively integrated new software technologies for strategic partners across the Kansas City Greater Metropolitan Area and grew accounts nationwide ultimately multiple companies sold through merger acquisitions (ie. Digital Sherpa, and Smart Reach Digital)Supervised team of up to 5,000 agents through transition from an in-office structure to a remote platform without any down time minimizing loss (COVID OUTBREAK)Managed client relationships optimizing plans that addressed short term and long term goalsInsured trouble shooting success with 6 Corporations/Enterprises from acquisition to profitability through presentations of solutions for franchises and multi-location owners while implementing business continuity activities with HQ guidance Worked with all divisions/functional area to develop and maintain corporate wide vendor relationships addressing business recovery and emergency response management between multiple divisionsIncreased performance 150% at SelectQuoteWorked directly with IT Directors monitoring key performance indicators in order to optimize strategies and results | |
| EducationKansas State UniversityManhattan, KS 66502Bachelor’s Degree – Social SciencesPrimary Focus Psychology 2014 Johnson County Community CollegeOverland Park, KS 66210 Associates in Information Technology 2025 Key Skillsaccount managementstrategic problem solving analyticalrisk managementstrong communication and time management skills Proficient with Cloud platforms (AWS, Google Cloud, VMware, minimal Azure) and custom CRMs was well as On-PremiseCollaborate proficiently with Information Technology, Marketing, and Sales Divisions to consistently optimize the business functions proficiency to increase results while working with teams as well as independently Experience with Python programming Knowledge of various threats, vulnerabilities, and attacks Object-oriented programming Security assessment and testing experience Network security fundamentals Identity and access management Security policy development and compliance Network security automation CompTIA Security+ exam preparation Cryptography concepts Security assessment and testing Application, host, and data security Incident response and forensics automation Education | Work ExperienceTechnology Group Solutions – Technical Account Manager and CyberSecurity and Information Security student – currentBlue Raven Technologies 2023-24 Appointment setter for Sales ● Meet with team help with training● Go door to door daily from 8:00am-8:00pm● Travel around the greater metropolitan area to find homes and people that qualify● Help decrease the cost of living by helping analyze energy reports● Setup sale for reps meeting with people interested in being more energy efficient Select Quote 2019-2023 Customer Service/SDA Supervisor● Collaborated with the IT team to enable remote work for 5,000 agents within 3 days during the COVID-19 outbreak in March 2020, ensuring uninterrupted business operations.● Supported over 4,000 new hire agents in setting up remote workstations for the October 2021 peak season. Ensured all agents had proper internet speeds, computer connections, docking stations, laptops, and system access.● Conducted weekly meetings with the IT Director and Senior VP of Marketing for the Senior Division to review analyses and optimize strategies in response to pandemic-related changes, enhancing operational efficiency and results.● Supervised over 5,000 agents in Kansas City and remote employees, ensuring seamless operations and addressing any technical issues during upper-level management meetings.● Aided in consulting on API integrations with Population Health after acquiring the company in order to streamline the Sales process communicating weekly between the sales, marketing, and IT division to increase opportunities for optimizing processes and procedures so that sales divisions were able to be more successful. |
| PCS VoIP/Digital Crop Dusting 2017-2019 Marketing and Sales executive Olathe, KS ● Developed new technology including PCS VoIP software and PDS solutions for marketing with quadruple redundancy● Revamped website and content marketing strategy● Ensured increase in sales by 50% by attending trade shows nationwide traveling to areas we had locations in● Met with business owners and B2B strategies developed in order to build and grow partnerships● Joined Spanish Chamber of Commerce, Olathe, Overland Park, Leawood Chambers for coffee and meet and greets in order to meet new business owners to help them setup new phone systems in offices in multi-locations in different states nationwide | |
| Digital Crop-Dusting LLC 2016-2017 Co-Founder Kansas City, MO ● Increased client engagement by 30% through targeted push notifications.● Successfully integrated beacon technology in 100+ government projects.● Innovated and created new beacon technology integrating 3D mapping, Lidar, radar, and camera capabilities, enhancing mobile push notification systems.● Successfully marketed the beacon technology, resulting in widespread adoption and integration across multiple industries.● Partnered with a leading cyber warfare technology firm, primarily serving government contracts, to tailor and enhance beacon technology for high-security environments. |
Johnson County Community College – Information Technology and Computer Sciences – Major 2023-2025
● RW2 Career and Technical Education –(Online) Lee’s Summit, MO (444 hrs) Complete 2024 ● Kansas State University – Bachelor of Arts Degree, Social Sciences Graduate 2014